Collection ethics
Communication is professional, human, and never intended to intimidate.
Compliance
Human in approach, disciplined in process.
Every activity follows SOPs, applicable regulations, data security requirements, and professional ethics.
Working principles
Compliance is built into the process.
DSO prioritizes processes that can be understood, controlled, and accounted for.
SOPs and quality control
Activities follow structured processes with review and reporting.
Data security
Access, documentation, and data use follow operational need and data protection principles.
Certification badges and KPI claims remain hidden until certificate numbers, verification links, and public approval are available.